September Newsletter

brightstack TECHNOLOGIES September Newsletter

Download free whitepaper on Backup and Disaster Recovery
brightstack educational events and lunch and learns
brightstack partner HP Procurve positioned in Gartner Leaders quadrant
brightstack partner ShoreTel Named "Best Overall VOIP Provider" for Fifth Year in a Row

Download free whitepaper on Backup and Disaster Recovery

A recent study discovered that, of companies experiencing a “major loss” of computer records, 43 percent never reopened, 51 percent closed within two years of the loss, and a mere 6 percent survived over the long-term. For small and medium-sized businesses (SMB’s) in particular, these statistics suggest the necessity of crafting a Business Continuity Planning (BCP) strategy grounded in a robust data backup and recovery solution. Unlike enterprises, many smaller companies cannot afford optimal in-house strategies and solutions in service of BCP. These companies are consequently at an elevated risk of being put out of business due to any major loss of data. Loss of data could mean emails lost, accounting data lost, patient or client files lost, company records lost, client legal records or orders lost and so on. This white paper evaluates the scope of BCP for smaller companies, by examining their challenges, range of existing solutions and their drawbacks. We’ll also discuss how our solution overcomes commonly faced challenges to offer the most comprehensive solution out in the marketplace. To download the full whitepaper, please click here.


brightstack educational events and lunch & learns

brightstack TECHNOLOGIES, LLC is expanding our successful educational programs.  These programs are free, informative and often include hospitality such as lunch, dinner and drinks.  Events are also web based so you can participate in the comfort of your own office.  The events are based on brightstack's core competencies -  Telephony, IT Services and Managed Services.  For a listing of events, please visit our website at http://www.brightstack.com .For more information, contact us by calling 212-812-9450, option 2, or email info@brightstack.com


ProCurve positioned in Gartner Leaders quadrant for Global Campus LAN 2008

ProCurve has been positioned in the “Leaders” quadrant in industry analyst firm Gartner Inc.’s Magic Quadrant for Global Campus LAN (Global), 2008. According to Gartner, "A leader has demonstrated a sustained ability to meet the changing needs for mainstream LAN switching architectures. A leader also has an ability to shape the market and maintain strong relationships with its channels and customers, and has no major gaps in the portfolio." Click here to view the full article and see the magic quadrant. To schedule a free evaluation of Procurve, please email us at info@brightstack.com or call 212-812-9450 option 2.


brightstack partner ShoreTel Named "Best Overall VOIP Provider" for Fifth Year in a Row

SUNNYVALE, CA, July 22, 2008 - ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, today announced that for the fifth year in a row ShoreTel has been named the Best Overall VOIP Provider in the Nemertes PilotHouse Awards for Unified Communications & Collaboration. The awards rated 24 VOIP vendors based entirely on the views and experiences of 426 customers. ShoreTel won the Best Overall VOIP Provider award based on earning the highest average rating (4.22 out of 5) across all categories. ShoreTel was tops in:

Technology - covering underlying software, platforms, intelligence and standards compliance
Product Features - focusing on handset and switch capabilities. Customers like the architecture, built-in redundancy and ability to scale by stacking additional switches
Customer Service - focusing on response time, account service, RFP process, and warranty issues. Customers like that ShoreTel listens well to suggestions for upgrades and improvements
Value - focusing on "bang for the buck" - customers feel they received value for their expenditure. Customers like that the capital, implementation and operational costs are lower than competitors and that ShoreTel includes its Personal Call Manager desktop client with every license
Solution Experience - focusing on the ability to understand business requirements and craft solutions that meet customer needs
Ease of Installation and Troubleshooting
UC Vision - indicating the best plan and outlook for moving customers from VOIP to a full UC deployment

ShoreTel was also one of the top three rated vendors for integration capabilities, which tracks how well products integrate with third-party products and applications.

To schedule a demo of ShoreTel at your office, please email us at info@brightstack.com or call 212-812-9450 option 2.